OilnGlow® Returns Policy

Our 45-Day Promise

• If you experience a skin reaction, you can return the product within 45 days of receiving your order. The adverse reaction will need to be verified by sending photos of your skin.
• We’ll refund the product cost only (shipping charges aren’t included).
• Return postage is your responsibility. We recommend using tracked shipping, as we can’t issue refunds for items that don’t reach us.
• To qualify, a reasonable amount of product must remain in the packaging. We can’t process refunds on completely empty items.
• Please include your proof of purchase (order confirmation or receipt from oilnglow.com) with your return request.
• Bought a bundle? No problem, we’ll calculate your refund based on the product’s share of the bundle price, rather than the full standalone price.

When Things Go Wrong

• Your order number (proof of purchase)
• A description of the issue
• Clear photos of the product and packaging

How to Return Your Products

1. Email info@oilnglow.com with your order number and reason for return.
2. We’ll respond to discuss the issue and see if there’s any way we can help, as we want you to love our products as much as we do!
3. If you’d still like to return, then post your items back using a tracked service and share the tracking number with us.
4. Once we receive your return, we’ll confirm by email and process your refund within 10 business days.

A Few Extra Notes

• Our 45-day money-back promise applies only to products that cause an adverse skin reaction, not if you simply change your mind.
• Returns are only accepted for items purchased directly from oilnglow.com with valid proof of purchase.
• Orders cancelled before being shipped may incur a 15% handling and restocking fee.
• If we accept a return for any other reason, it will incur 20% handling and restocking fee and not include shipping costs.
• Your rights under the USA Consumer Law remain unchanged. If a product is faulty, damaged or incorrect, we’ll cover return shipping and provide a full refund or replacement.